Important Notice:
Please read these Terms of Service ("Terms") carefully. By using our services, you agree to be bound by these Terms and any policies referenced herein. If you do not agree, please do not use our services.
Acceptance of Terms
These Terms constitute a legally binding agreement between you ("Client") and Anchor Bridge Services ("we," "our," or "us"). By accessing our website, submitting information, engaging our services, or making a payment, you confirm that you have read, understood, and agree to these Terms.
These Terms apply to all services provided by Anchor Bridge Services unless otherwise stated in writing.
Services Provided
Anchor Bridge Services provides professional tax preparation and filing services for Canadian individuals and, where applicable, small businesses. Our services may include:
- Personal income tax return (T1) preparation and filing
- Review of client-provided tax slips and financial documents
- Identification of applicable deductions and credits based on information provided
- Electronic filing with the Canada Revenue Agency (CRA)
- Limited support related to CRA notices for returns we have filed
Services We Do Not Provide
We do not provide:
- •Legal advice
- •Investment or financial planning advice
- •Audit representation or dispute resolution
- •Tax litigation or appeals
For such services, you should consult appropriately licensed professionals.
Client Responsibilities
To deliver accurate filings, we rely entirely on the information and documents you provide.
You agree to:
- Provide complete, accurate, and truthful information
- Submit all required documents in a timely manner
- Upload documents only through secure links we provide
- Review your completed return before filing
- Notify us promptly of any errors or omissions
Important: You remain legally responsible for the accuracy and completeness of your tax return once filed with the CRA, even if prepared by us.
Fees and Payment
Service pricing is disclosed during the intake process and is based on the complexity of your tax situation.
Payment Terms
- •Payment is required before final filing
- •Payments are processed via Stripe
- •Prices are in Canadian dollars (CAD)
- •Applicable taxes are included in the total price shown
- •Cash payments may be accepted only through approved referral arrangements
Refund Policy
- ✓Before work begins: Full refund
- ◐After work has begun: Refunds may be provided at our discretion
- ✗After filing: Fees are non-refundable
Additional requests or scope changes may result in additional fees.
Confidentiality
We treat client information as confidential and use it only to provide services and meet legal, regulatory, and professional obligations.
Information may be disclosed:
- To government authorities (including the CRA) as required for filing
- To trusted service providers supporting our operations
- Where required by law or regulation
- With your explicit consent
For more information, please refer to our Privacy Policy.
Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for errors arising from incomplete, inaccurate, or misleading information provided by you
- We are not responsible for CRA audits, reassessments, penalties, or interest
- We are not liable for changes in tax laws or interpretations after filing
- We are not liable for indirect, incidental, or consequential damages
Our total liability, if any, shall not exceed the fees paid by you for the specific service giving rise to the claim.
Termination
Either party may terminate the service engagement at any time prior to filing.
- Client termination: Fees may still apply based on work completed
- Our termination: We reserve the right to decline or discontinue service if required information is not provided, if ethical concerns arise, or if we determine we cannot adequately serve your needs
Governing Law
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes shall be subject to the exclusive jurisdiction of the courts of Ontario.
Changes to These Terms
We may update these Terms from time to time to reflect changes in our services, legal requirements, or business operations. The most current version will always be available on our website. Continued use of our services constitutes acceptance of the updated Terms.
Contact Us
If you have questions about these Terms of Service, please contact us: